Add Shopify Customers with Backorder Tag to Klaviyo Email List

5 min setup
No coding required
Runs automatically

Easily manage backordered items by adding Shopify customers with a “backorder” tag to a Klaviyo email list. This MESA workflow template automatically adds customers to a designated list in Klaviyo when they’re tagged with “backorder,” enabling you to send restock notifications and keep them informed. Enhance customer satisfaction by ensuring timely communication and managing demand for out-of-stock products.

Shopify logo icon
Customer Updated
Retrieve Customer
Filter: Check for "Backorder" tag
Klaviyo logo icon
Subscribe Profile

You're in good company

"MESA has been a game changer for us. And, if you ever get stuck, their support team is always super helpful."

  • Ico star
  • Ico star
  • Ico star
  • Ico star
  • Ico star
PetFriendly

"It's like Zapier but exactly designed for Shopify. I have been able to complete all the workflows that I've needed."

  • Ico star
  • Ico star
  • Ico star
  • Ico star
  • Ico star
Zailys

"The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!"

  • Ico star
  • Ico star
  • Ico star
  • Ico star
  • Ico star
Rothy's

How it works

4 steps to subscribe customers with backorder tags to your Klaviyo email lists

Shopify logo icon

Customer Updated

App connector: Shopify • Time to complete: 0 minutes (Auto-configured)
Why this matters: This trigger monitors your Shopify store for any customer profile changes, ensuring the workflow runs whenever tags are added or customer information is modified.

The workflow automatically starts when any customer record in your Shopify store gets updated, including when tags are added, contact information changes, or profile details are modified. No configuration is needed - this trigger monitors all customer updates in real-time. When a customer update occurs, the workflow captures the customer data and passes it to the next step for processing.

Retrieve Customer

App connector: Shopify • Time to complete: 0 minutes (Auto-configured)
Why this matters: This step fetches the complete, up-to-date customer profile to ensure the workflow has access to current tag information and email data for accurate processing.

The workflow automatically retrieves the full customer profile from Shopify using the customer ID from the trigger event. This step ensures you're working with the most current customer data, including their complete tag list and verified email address. The retrieved customer information is then passed to the filter step to check for the backorder tag and email presence.

Filter: Check for "Backorder" tag

App connector: Filter • Time to complete: 0 minutes (Auto-configured)
Why this matters: This filter ensures only customers who have the backorder tag AND a valid email address proceed to the Klaviyo subscription step, preventing unnecessary API calls and maintaining list quality.

The workflow checks two conditions: whether the customer has the "backorder" tag and whether they have a valid email address. Both conditions must be true for the workflow to continue to the Klaviyo step. If either condition fails (no backorder tag or missing email), the workflow stops here and doesn't attempt to add the customer to your email list. This prevents empty or invalid subscriptions from being created.

Klaviyo logo icon

Subscribe Profile

App connector: Klaviyo • Time to complete: 2 minutes
Why this matters: This action adds qualified customers to your designated Klaviyo email list with proper subscription consent, enabling you to send targeted backorder communications.

You'll need to specify which Klaviyo list should receive these customers by entering the list ID in the configuration field. The workflow automatically sets the customer's email marketing consent to "SUBSCRIBED" and adds their email address to your chosen list. You can find your Klaviyo list ID by navigating to your list in Klaviyo and copying the ID from the URL or list settings. The customer will be added to the list with their email address and subscription preferences properly configured.

Ready to set this up? It only takes 5 minutes.

Our support team will even help you personalize this workflow for free.

Get started →

Make it your own!

Customize this workflow even further:

Schedule follow-up sequences
Connect additional Klaviyo actions to automatically trigger specific email campaigns or sequences when customers are added to your backorder list, such as sending product availability updates or alternative product recommendations.
Add conditional tagging logic
Extend the filter to check for specific product categories or customer segments before subscribing, allowing you to create targeted backorder lists based on customer purchase history or preferences.
Store backorder data in tables
Save backorder customer information along with timestamps and product details to your own database for tracking popular out-of-stock items and customer demand patterns.
Connect inventory monitoring
Chain this workflow with inventory level triggers to automatically remove customers from backorder lists when products come back in stock, creating a complete backorder management system.

Common questions

What happens if a customer already exists on the Klaviyo list?

Can I use different backorder tags for different product categories?

Will customers be automatically removed from the list when the backorder tag is removed?

Ready to subscribe customers with backorder tags to your Klaviyo email lists?

7-day free trial • 5 min setup • Cancel anytime

Need help? Our automation experts will help you personalize this workflow for free. Contact support