How it works

Follow these 6 simple steps to automate this task automatically.

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A customer is updated

The workflow triggers when a customer’s profile is updated, checking for newly added tags.
Time to complete: 1 minute

Check for the "add-free-product" tag

Confirms that the customer has the "add-free-product" tag before proceeding.
Time to complete: 1 minute

Locate the customer's current subscription

Pulls the customer’s Recharge profile using their Shopify customer ID.
Time to complete: 1 minute

List active subscriptions

Checks for existing subscriptions associated with the customer to determine eligibility for adding a free product.
Time to complete: 1 minute

One-time free product added to customer's upcoming order

Creates a one-time free product in Recharge, scheduling it for the customer's next renewal.
Time to complete: 1 minute
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Tag customer to prevent duplicate gifts

Adds a "recharge-workflow" tag to the customer’s Shopify profile so that they don’t receive a free product again.
Time to complete: 1 minute

Make it your own

Customize this workflow even further:

Set custom delays
Schedule actions to trigger after a set time period, such as sending follow-up emails 3 days after an event.
Chain multiple actions
Connect several steps together in one workflow, like tagging data, updating records, and notifying your team simultaneously.
Store data in tables
Save order details, customer preferences, or custom metrics in your own database for reference and reporting.
Deploy AI agents for smart decisions
Let AI agents evaluate complex scenarios and choose the right action path based on your defined rules.

Frequently asked questions

What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.

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