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Twilio allows businesses to communicate to their customers via phone and video calls, text messaging, emails, and more based on customizable inputs according to the strategies and objectives of organizations. Twilio can facilitate communication about marketing, customer service, appointment reminders, dispatch, and more. With all of these valuable tools, you can personalize the customer journey while maintaining a professional standard.
With Mesa and Twilio together, you can send messages based on actions taken from a third party service.
Things you can do with a Twilio automation...
- Send SMS
- Send a text message to a phone number.
Creative ways to use Mesa with Twilio
Recover abandoned carts with a timely text message.
Send an SMS to your customers when their order is out for delivery.
Notify shoppers of sales, promotions, or limited time merchandise.
Show potential upsells before a subscription is fulfilled.
Remind customers when it's time to replenish consumable products.