Twilio is the most complete contact center platform for eCommerce businesses. The platform helps connect with customers on whichever channel they use the most, such as text message, email, and chatbot.
By adopting an omnichannel approach through Twilio, you’ll be able to reach customers wherever they are.You’ll be able to understand each step of your customer’s journey and their needs. By making every customer interaction count, you’ll see an increase in customer loyalty and retention.
Maximize Twilio’s capabilities with Mesa today. Our platform makes it possible to automate text messages each time a customer makes an action on your website, such as a notification that lets them know their order is shipped.
Deploy these templates and customize them with just a few clicks. Our team of automation experts built and tested these workflow templates to get you up and running fast. No code necessary.
Recover abandoned carts with a timely text message.
Send an SMS to your customers when their order is out for delivery.
Notify shoppers of sales, promotions, or limited time merchandise.
Show potential upsells before a subscription is fulfilled.
Remind customers when it's time to replenish consumable products.
New Connection • 1 min
Twiliois a cloud communications platform, enabling businesses to connect with their customers without needing to work with individual phone carriers. With Twilio, stores can send customers SMS messages and phone calls, leave voicemails, and even make video calls.
Our California-based, customer success team is happy to help you every step of the way. Whether you need help adding one of our free workflow templates or need a partner to build a custom integration to your Shopify store. Our goal is to help you be successful.
Twilio is a platform that can streamline multiple channels of communication and help personalize the customer journey with advanced solutions
5.0 rating on the Shopify App Store