Update Tracktor Status From Shopify Order Tags

This step automatically activates whenever an order gets updated in your Shopify store, whether that's a tag addition, address change, or status update. MESA listens for these events in real-time and captures all the order data including tags, fulfillment status, customer details, and order ID. No configuration is needed - the trigger connects to your Shopify store automatically and passes the complete order information to the next step for evaluation.

The filter examines the order tags to check if "made to order" is included in the tag list. You can modify this tag to match your specific workflow needs - simply change "made to order" to whatever tag triggers your custom order status in Tracktor. If the tag isn't found, the workflow stops here. If the tag is present, the order data continues to the next filter for additional verification.

This filter checks that the order's fulfillment status is null (meaning unfulfilled). This prevents the workflow from updating Tracktor status on orders that have already been shipped or fulfilled, which could confuse customers about their actual order status. The filter uses an "equals null" comparison to identify orders that haven't entered fulfillment yet, ensuring your Tracktor updates align with your actual order processing stage.

This step connects to your Tracktor account and updates the order status using the Shopify order ID captured in step 1. The action sets the status message to "Preparing your order" and turns off automatic carrier updates by setting "automatic_carrier_updates" to false. You can customize the status message to match your brand voice or specific order type. The "force" parameter ensures the update goes through even if there are existing status entries.