Zendesk + Gmail workflows
MESA is the fastest way to automate Zendesk to Gmail. MESA gives you complete control over which fields you send, how they're formatted, and when the sync happens, all without touching a line of code. Start with a pre-built template that matches your needs, customize it with the help of AI, or build something completely unique in under 10 minutes.
No templates yet? We'll help you build it
Our automation experts can help you create a custom Zendesk to Gmail workflow tailored to your needs.
Get hands-on support from our team to design and set up the workflow you're after—no code required.
Get help building your workflow →1,000+ merchants trust MESA to help them multiply their impact without multiplying their work.
Ready to integrate Zendesk with Gmail? Try MESA free for 7 days.
Our support team will help you set up your first workflow for free.
Build any workflow with these Zendesk and Gmail steps
Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Zendesk docs in our knowledge base.
Why automate Zendesk to Gmail?
Zendesk to Gmail automations get more done in less time. Automate the everyday tasks holding back your potential growth.
Customer order issue tracking and resolution workflow
Connect order data directly to support tickets, enabling agents to resolve issues faster with complete customer purchase history and context.
Ecommerce return request to support ticket generation
Connect return reasons, product details, and customer data to streamline the support process and reduce resolution time for refunds and exchanges.
Customer satisfaction survey results to CRM lead scoring
Create targeted follow-up workflows for unhappy customers while identifying satisfied customers for upselling opportunities and testimonial requests.
Send customer inquiries to your team
When a customer email arrives in your support inbox, automatically identify the inquiry type based on keywords and send it to the right team member.
Weekly email digest creation
Every Monday morning, compile all emails from the previous week labeled as "Important" or "Follow-up" into a single digest email sent to yourself and key stakeholders.
Lead qualification and routing
When new leads email your inbox, retrieve their profile information, check if they match your ideal customer criteria, and route qualified leads to your sales team.
Automate your work in less clicks
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.
Real humans, always
Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.
