Twilio automations
MESA is the fastest way to connect Twilio to everything you use — without writing code or hiring developers. Build workflows instantly by describing what you need, or choose from 300+ pre-made templates that solve common tasks. Multiply your impact without multiplying the work.
Connect Twilio with popular apps
Automate Twilio in less clicks.
1,000+ merchants trust MESA to help them multiply their impact without multiplying their work.
Ready to integrate Twilio? Try MESA free for 7 days.
Our support team will help you set up your first workflow for free.
Start from customizable templates
MESA includes pre-made Twilio workflow templates to get you started quickly.
Or, build your own Twilio workflow
Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Twilio docs in our knowledge base.
Popular use cases for automating Twilio
Connecting Twilio into workflows helps you get more done in less time.
SMS Order Notifications
Keep your customers in the loop! With Twilio, you can send automated SMS updates about order status, shipping, delivery, and more. It's a personal touch that enhances the customer experience, builds trust, and keeps them excited about their purchase.
Personalized Marketing Efforts
Reach your customers directly through targeted SMS marketing. Promote sales, exclusive offers, or new products right to their phones. Twilio allows for segmentation and personalization, so you can tailor your messages to specific groups or even individual customers.
SMS Customer Support
Whether it's answering questions, resolving issues, or simply providing information, Twilio allows you to engage with customers instantly through text messages. A responsive customer service builds loyalty and encourages repeat business.
Automate Feedback Collection
Want to know what your customers think? Use Twilio to send automated SMS surveys after a purchase. Collect feedback on products, the shopping experience, or customer service. It's a fantastic way to understand what you're doing right and where you can improve.
Need help?
Get help building any workflow.
Talk to experts that will help you personalize any template or build a custom workflow.
Automate your work in less clicks
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.
Real humans, always
Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.
