Twilio https://twilio.com/
Twilio is the most complete contact center platform for eCommerce businesses. The platform helps connect with customers on whichever channel they use the most, such as text message, email, and chatbot.
By adopting an omnichannel approach through Twilio, youâll be able to reach customers wherever they are.Youâll be able to understand each step of your customerâs journey and their needs. By making every customer interaction count, youâll see an increase in customer loyalty and retention.
Maximize Twilioâs capabilities with Mesa today. Our platform makes it possible to automate text messages each time a customer makes an action on your website, such as a notification that lets them know their order is shipped.
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Automate Your Everyday Tasks
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Recover abandoned carts with a timely text message.
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Send an SMS to your customers when their order is out for delivery.
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Notify shoppers of sales, promotions, or limited time merchandise.
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Show potential upsells before a subscription is fulfilled.
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Remind customers when it's time to replenish consumable products.
Help & Documentation

How to start building integrations to Twilio
This help article walks you through connecting Twilio with your Shopify store to make any automation.