Help Scout + Asana workflows
MESA is the fastest way to automate Help Scout to Asana. MESA gives you complete control over which fields you send, how they're formatted, and when the sync happens, all without touching a line of code. Start with a pre-built template that matches your needs, customize it with the help of AI, or build something completely unique in under 10 minutes.
Start from customizable templates
MESA includes pre-made Help Scout workflow templates to get you started quickly.
1,000+ merchants trust MESA to help them multiply their impact without multiplying their work.
Ready to integrate Help Scout with Asana? Try MESA free for 7 days.
Our support team will help you set up your first workflow for free.
Or, build your own Help Scout to Asana workflow
Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Help Scout docs in our knowledge base.
Why automate Help Scout to Asana?
Help Scout to Asana automations get more done in less time. Automate the everyday tasks holding back your potential growth.
Give your support team full Shopify context on every conversation
When a customer reaches out in Help Scout, MESA pulls their Shopify order history, tags, and customer details into the conversation. Your team responds with the full picture without switching between tools to find it.
Create and update Shopify customer records from Help Scout conversations
When a key detail is captured or a contact is updated in Help Scout, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually.
Trigger Help Scout conversations from Shopify order and fulfillment events
When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Help Scout conversation automatically. Your support team gets ahead of customer questions before they arrive.
Turn Shopify orders into Asana tasks without manual handoff
When an order comes in with specific conditions — a custom request, a wholesale flag, a high-value purchase — MESA creates an Asana task with the relevant details already filled in. Your team picks up the work without anyone transcribing order data by hand.
Keep Asana project status in sync with Shopify events
When a product goes live, a fulfillment is completed, or an order is cancelled in Shopify, MESA updates the corresponding Asana task or project status. Your team's view of work reflects what's actually happening in your store without manual updates.
Trigger Shopify actions when Asana work is marked done
When a task is completed in Asana — a design approved, a product reviewed, a vendor confirmed — MESA kicks off the next step in Shopify. Your internal project milestones connect directly to your storefront operations.
Automate your work in less clicks
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.
Real humans, always
Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.
