Send a Slack message when a customer gives a low Delighted survey score
If a customer provides less than stellar feedback, you'll want to know about it as soon as possible so that you can reach out and try to resolve the issue that prompted the poor survey response. This customizable template will send a Slack message to the channel of your choice when a customer gives a low score on their Delighted survey.
7-day free trial for all plans.
Live chat, email support included.
Expert workflow setup service available.
Step 1. Every time this happens:
Survey Response is created
Step 2. Then...
Determine if the customer gave a score less than 5
Step 3. Then...
Send a Slack message to your team
Loved by 1k+ brands using Shopify & Shopify Plus.
Frequently Asked Questions
- What is a template?
- Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
- Can I personalize a template?
- Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
- Can MESA handle the setup for me?
- Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
How to get started
Easily add on your Shopify store and free to get started.
We have all the apps your ecommerce business needs.
Save hours every week from your new automation lifestyle.
The easiest way to automate Shopify stores
Get started with a free 7-day trial. See how much you can accomplish today.
“Not only did they create customized workflows that saved us from using a developer, the support is amazing.”
“Simple and easy to use. Lots of integrations and tons of ways to customize. Great staff to help accomplish goals.”
“Their support team has been great and they've helped setup a number of workflows for us quickly.”