Asana + Zendesk workflows
MESA is the fastest way to automate Asana to Zendesk. MESA gives you complete control over which fields you send, how they're formatted, and when the sync happens, all without touching a line of code. Start with a pre-built template that matches your needs, customize it with the help of AI, or build something completely unique in under 10 minutes.
Start from customizable templates
MESA includes pre-made Asana workflow templates to get you started quickly.
1,000+ merchants trust MESA to help them multiply their impact without multiplying their work.
Ready to integrate Asana with Zendesk? Try MESA free for 7 days.
Our support team will help you set up your first workflow for free.
Or, build your own Asana to Zendesk workflow
Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Asana docs in our knowledge base.
Why automate Asana to Zendesk?
Asana to Zendesk automations get more done in less time. Automate the everyday tasks holding back your potential growth.
Turn Shopify orders into Asana tasks without manual handoff
When an order comes in with specific conditions — a custom request, a wholesale flag, a high-value purchase — MESA creates an Asana task with the relevant details already filled in. Your team picks up the work without anyone transcribing order data by hand.
Keep Asana project status in sync with Shopify events
When a product goes live, a fulfillment is completed, or an order is cancelled in Shopify, MESA updates the corresponding Asana task or project status. Your team's view of work reflects what's actually happening in your store without manual updates.
Trigger Shopify actions when Asana work is marked done
When a task is completed in Asana — a design approved, a product reviewed, a vendor confirmed — MESA kicks off the next step in Shopify. Your internal project milestones connect directly to your storefront operations.
Create Zendesk tickets from Shopify order events automatically
When an order is flagged — a failed fulfillment, a return request, a delayed shipment — MESA opens a ticket in Zendesk with the order details already attached. Your support team works the issue without hunting for context.
Keep Shopify customer data current when tickets are resolved
When a Zendesk ticket is closed or a resolution is logged, MESA updates the customer's record in Shopify — tags, notes, fields. Your store reflects what your support team learned without anyone syncing it manually.
Route support tickets based on order and customer details
When a ticket arrives in Zendesk, MESA reads the associated Shopify data — order value, customer tier, product type — and applies the right tags, priority, or assignee. Every ticket lands with the right team from the start.
Automate your work in less clicks
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.
Real humans, always
Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.
