Trigger a Klaviyo Flow When a Shopify Order Is Tagged

3 min setup
No coding required
Runs automatically

Klaviyo flows start from events, but an order tag added by your team or another app never reaches Klaviyo on its own. This workflow watches Shopify orders for a tag you choose and creates a custom Klaviyo event on the customer's profile, so any Klaviyo flow can start the moment an order is tagged.

Shopify logo icon
Shopify Order Updated (Trigger)
Filter
Klaviyo logo icon
Klaviyo Create Event

How it works

3 steps to start any Klaviyo flow from a Shopify order tag

Shopify logo icon

Shopify Order Updated (Trigger)

App connector: Shopify • Time to complete: 1 minute

Runs whenever an order changes, including when a tag is added.

Filter

App connector: Filter • Time to complete: 1 minute

Only continue if the order's tags include the tag you choose, for example vip-gift or delayed, and the order has a customer email.

Klaviyo logo icon

Klaviyo Create Event

App connector: Klaviyo • Time to complete: 1 minute

Create a custom event, such as Order Tagged, on the Klaviyo profile with the customer's email, and include the tag, order number, order total and line items as event properties.

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Ready to start any Klaviyo flow from a Shopify order tag

Get setup in 3 minutes.

Use this template →

FAQs

Will the event fire again every time the order is updated?

It can, because Shopify sends an update for many order changes. Add a second tag such as klaviyo-sent at the end of the workflow and filter it out, so each order only creates the event once.

What if the customer isn't in Klaviyo yet?

Klaviyo creates a profile for the email when the event arrives, so the flow can still reach new customers.

Can I use the order details in my Klaviyo emails?

Yes. Every property you include on the event, like the order number or tag, is available in the flow's email and SMS templates.

Personalize this template

Customize this workflow even further:

Use different events for different tags
Swap the filter for a Paths step so each tag creates its own event name and starts its own Klaviyo flow.
Update the profile too
Add a Klaviyo Update Profile step to store the tag as a profile property, so you can build segments from it.

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start any Klaviyo flow from a Shopify order tag

3 min setup • Fully supported if you need help