How it works
Follow these 4 simple steps to tag your high-value customers as VIPs when they reach your spending milestone
Order Created
Order Created
Retrieve Customer
Retrieve Customer
Filter: Check spending threshold
Filter: Check spending threshold
Customer Add Tag
Customer Add Tag
Make it your own
Customize this workflow even further:
Set multiple VIP tiers
Create bronze, silver, and gold VIP levels by duplicating the filter and tagging steps with different spending thresholds like $500, $1,500, and $5,000.
Send VIP welcome notifications
Add email or SMS steps to automatically notify customers when they achieve VIP status, including exclusive discount codes or early access perks.
Track VIP metrics in spreadsheets
Connect a Google Sheets step to log each new VIP customer with their spending amount and date achieved for reporting and analysis.
Create VIP-only product access
Add steps to automatically grant VIP customers access to exclusive products or collections in your store using Shopify's customer group features.
Frequently asked questions
Will existing customers with high spending get tagged when I activate this?
No, this workflow only runs when new orders are placed. Existing high-spending customers will only get the VIP tag after they make another purchase that triggers the workflow.
Can I change the VIP tag name to something else?
Yes, you can edit the tag name in Step 4 from "VIP" to any custom tag like "Premium Customer" or "High Value" to match your store's terminology.
What happens if a customer's total spending drops below the threshold due to refunds?
The workflow doesn't remove VIP tags automatically. Once a customer is tagged as VIP, the tag remains even if refunds reduce their lifetime spending below your threshold.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.
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