How it works

Follow these 2 simple steps to get order notifications in Slack whenever a new order is placed

Shopify logo icon

Order Created
App connector: Shopify • Time to complete: 0 minutes (Auto-configured)
Why this matters: This trigger monitors your Shopify store and automatically starts the workflow every time a customer completes a purchase, ensuring you never miss a new order.

This step activates whenever someone places an order in your Shopify store and captures all the order details including customer information, product details, quantities, and pricing. The trigger runs automatically in the background - no configuration needed from you. It collects comprehensive order data like the order number, customer name, line items with quantities and prices, plus any custom product properties that were selected during checkout.

slack logo icon

Send Message
App connector: Slack • Time to complete: 2 minutes
Why this matters: This step formats all the order details into a clean, readable message and delivers it to your chosen Slack channel so your team gets immediate visibility on new sales.

You'll need to configure which Slack channel receives the notifications by selecting from your available channels in the dropdown menu. Before you can see your channels, invite the MESA Slack app to your workspace by typing @MESA in any channel and clicking the Invite button. The message template is pre-configured to show the order number, customer name, and a detailed breakdown of each product with quantities, prices, and any custom properties like personalization details or special instructions.

Make it your own

Customize this workflow even further:

Add order value filtering
Set conditions to only notify your team about high-value orders over a certain amount, or create different channels for different order ranges.
Include shipping and payment details
Expand the message format to show shipping addresses, payment methods, and fulfillment status for complete order visibility.
Connect to project management tools
Chain additional steps to automatically create tasks in Asana, Trello, or Monday.com when orders require special handling or custom work.
Store order data in spreadsheets
Save order details to Google Sheets or Airtable for sales tracking, inventory planning, and custom reporting alongside your Slack notifications.

Frequently asked questions

Will private Slack channels appear in the channel selection?
Private channels may not show up in the dropdown until you manually invite the MESA Slack app to that specific channel. Type @MESA in the private channel and click Invite to make it available for selection.
Can I customize what order information gets included in the message?
Yes, the message template can be modified to include or exclude specific order details. You can add fields like shipping address, discount codes, or remove product properties if you prefer shorter notifications.
What happens if my Slack workspace gets disconnected?
The workflow will pause and you'll receive an email notification. Simply reconnect your Slack account in MESA's integrations settings and the workflow will resume sending notifications for new orders.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.

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