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Turn Complex Help Scout Tickets into Research-Backed Customer Responses

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Route Help Scout tickets tagged as "research needed" to Perplexity's AI research engine for comprehensive analysis. Perplexity pulls real-time data on product specifications, competitive benchmarks, troubleshooting protocols, and industry standards, then generates detailed draft responses. The researched solution appears as a note in your Help Scout ticket, ready for agent review and customer delivery.

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