Create Square Customer Profiles for New Shopify Customers
When an online customer walks into your shop, staff searching Square's customer directory won't find them, because they only exist in Shopify. This workflow watches for new Shopify customers, checks Square for a profile with the same email, and creates one only when it's missing, with the Shopify customer ID saved as the Square reference ID so the two records stay linked.
How it works
6 steps to give every Shopify customer a matching Square profile
When someone becomes a customer in your online store
When someone becomes a customer in your online store
Skip customers with no email or a square-pos tag
Skip customers with no email or a square-pos tag
Square looks for a profile with that email
Square looks for a profile with that email
Continue only if Square has no such profile
Continue only if Square has no such profile
Square adds the profile, linked to Shopify
Square adds the profile, linked to Shopify
Shopify saves the new Square customer ID
Shopify saves the new Square customer ID
Ready to give every Shopify customer a matching Square profile
Get setup in 6 minutes.
FAQs
Why match customers by email?
Shopify allows only one customer per email address, so email is the one field guaranteed to point at a single Shopify customer. Square doesn't enforce that, which is why the workflow searches Square before creating anything.
Can this run alongside a Square-to-Shopify customer workflow?
Yes. Customers copied from Square carry the square-pos tag and are skipped here, and the Square search stops anyone who slipped through, so the two workflows don't bounce the same person back and forth.
Does this copy the customer's order history to Square?
No. It creates the profile only. Square ties purchase history to its own payments and orders, so online orders stay in Shopify.
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give every Shopify customer a matching Square profile
6 min setup • Fully supported if you need help
