How it works

Follow these 2 simple steps to add new Shopify customers to your Omnisend contact list

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Customer Created

App connector: Shopify • Time to complete: 0 minutes (Auto-configured)
Why this matters: This trigger monitors your Shopify store for new customer accounts and captures their complete profile data including contact details and address information to pass to Omnisend.

When someone creates an account on your Shopify store, this trigger automatically captures their email, phone number, name, and address details. The trigger runs instantly when a customer account is created and passes all the customer data to the next step. No configuration is needed - it automatically monitors all new customer registrations on your store and extracts the necessary contact information for Omnisend.

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Create Contact

App connector: Omnisend • Time to complete: 0 minutes (Auto-configured)
Why this matters: This action takes the customer data from Shopify and creates a matching contact record in Omnisend with all their details properly formatted for your email marketing campaigns.

This step automatically creates a new contact in Omnisend using the customer information from Shopify. The action maps the customer's email, phone number, first name, last name, and complete address details including country, state, city, and postal code to the corresponding Omnisend contact fields. The step handles the API communication with Omnisend and ensures all customer data is properly formatted and stored in your Omnisend contact database for future marketing campaigns.

Make it your own

Customize this workflow even further:

Set contact tags based on customer data
Add conditional steps to tag contacts based on their location, order history, or other Shopify customer properties for better segmentation.
Chain with welcome email campaigns
Connect this workflow to trigger specific Omnisend email sequences immediately after adding the contact, creating a seamless onboarding experience.
Store customer data in tables
Save additional customer insights, purchase preferences, or custom attributes in MESA tables for advanced reporting and personalized marketing.
Deploy AI agents for smart segmentation
Let AI agents analyze customer data and automatically assign contacts to the most relevant Omnisend segments based on your marketing strategy.

Frequently asked questions

Will this workflow sync existing customers or only new ones?
This workflow only captures customers who create accounts after you activate it. It doesn't sync existing customers from your Shopify store to Omnisend - you'll need to import those separately through Omnisend's import tools or run a Time Travel for this workflow to backfill historical data.
What happens if a customer already exists in Omnisend?
Omnisend will update the existing contact record with any new information from Shopify rather than creating a duplicate. This keeps your contact list clean while ensuring customer details stay current.
Does this work for customers who checkout as guests?
No, this workflow only triggers when someone creates an actual customer account. Guest checkout customers won't be added to Omnisend through this workflow since they don't create a Shopify customer record.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.

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