Claude Writes Follow-Up Emails With Rebuy Product Recommendations
Rebuy already knows which products go with what a customer just bought, but those picks only show up while the shopper is still on your site. This workflow starts when a Shopify order is fulfilled, asks Rebuy for products recommended for what was in the order, and has Claude write a short, friendly follow-up email that thanks the customer and suggests two or three of those picks with a reason for each. Your best cross-sell data reaches the customer's inbox while the order is still on their mind.
How it works
4 steps to send every customer a follow-up email with Rebuy's picks, written by Claude
When a Shopify order ships
When a Shopify order ships
Rebuy finds products that go with the order
Rebuy finds products that go with the order
Claude writes a short follow-up email
Claude writes a short follow-up email
Email the recommendations to the customer
Email the recommendations to the customer
Ready to send every customer a follow-up email with Rebuy's picks, written by Claude
Get setup in 4 minutes.
FAQs
Why does this wait until the order is fulfilled instead of when it's placed?
The customer already gets an order confirmation at checkout. Sending the recommendations when the order ships gives them a second, useful touchpoint instead of two emails in the same minute. Switch the trigger to Order Created if you'd rather send it right away.
Can I review the emails before they go to customers?
Yes. Change the Send Email recipient to your own address while you test. Once you like Claude's output, point it back at the customer's email.
Which products does Claude recommend?
Only the ones Rebuy returns for the items in the order. Claude picks two or three of them and explains each in a sentence, and the prompt tells it not to add products or prices that Rebuy didn't provide.
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send every customer a follow-up email with Rebuy's picks, written by Claude
4 min setup • Fully supported if you need help