How it works

Follow these 2 simple steps to automatically add your Shopify customers to QuickBooks

Shopify logo icon

Customer Created

App connector: Shopify • Time to complete: 0 minutes (Auto-configured)
Why this matters: This step detects when someone becomes a new customer in your Shopify store and kicks off the entire workflow to sync their information.

This trigger activates whenever a new customer record is created in Shopify, which happens when someone makes their first purchase or creates an account on your store. The trigger automatically captures all the customer's information including their name, email, phone number, billing address, and any notes from their profile. No configuration is needed since MESA connects directly to your Shopify store data. Once triggered, this step passes the complete customer data to the next step for processing in QuickBooks.

quickbooks logo icon

Create Customer

App connector: QuickBooks • Time to complete: 2 minutes
Why this matters: This step takes the Shopify customer data and creates a matching customer record in QuickBooks, ensuring your accounting system stays synchronized with your store.

This action automatically maps Shopify customer fields to the corresponding QuickBooks customer fields, including display name (combining first and last name), primary email address, phone number, billing address details, and any customer notes. The step is pre-configured to handle standard customer information like address lines, city, country, postal code, and country subdivision codes. You'll need to connect your QuickBooks account to MESA and ensure you have the proper permissions to create customer records. The workflow creates a complete customer profile that matches QuickBooks' required format.

Make it your own

Customize this workflow even further:

Add customer tags and segments
Automatically assign tags in QuickBooks based on customer data like location, order value, or purchase history to organize your customer base.
Create follow-up tasks
Generate tasks or reminders in your project management tool when high-value customers are added, prompting your team to reach out personally.
Store customer data in tables
Save additional customer insights like acquisition source, lifetime value calculations, or custom preferences in MESA tables for advanced reporting.
Deploy AI agents for customer classification
Let AI automatically categorize new customers based on their profile data and assign them to different service tiers or marketing segments.

Frequently asked questions

What happens if a customer already exists in QuickBooks with the same email?
QuickBooks will prevent duplicate customer creation and return an error. You may want to add a lookup step first to check if the customer already exists, or handle the error gracefully to avoid workflow failures.
Will this sync customers who create accounts without making a purchase?
Yes, the trigger activates for any new customer record in Shopify, whether they complete a purchase or just create an account. If you only want paying customers, you'll need to add a condition to check for completed orders.
Can I customize which customer fields get synced to QuickBooks?
Absolutely. You can modify the Create Customer step to map additional Shopify fields like customer tags, marketing preferences, or custom metafields to corresponding custom fields in your QuickBooks setup.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.

Ready to automatically add your Shopify customers to QuickBooks?

Join thousands who've automated their work and saved an average of 3.5 hours every week.

Start with this template — It's free
7-day free trial • 3 min setup • Cancel anytime