Send a Thank-You Postcard When a Shopify Order is Delivered

This step automatically watches for delivery confirmations from Tracktor and captures the order ID when a fulfillment status updates to "delivered." No configuration is needed - MESA connects to your existing Tracktor integration and listens for these delivery events. When triggered, it passes the order ID to the next steps so they can retrieve the full customer and order details needed for the postcard.

The step automatically pulls the complete order record from Shopify using the order ID captured by the trigger. It retrieves customer details like first name for personalization, shipping address for postcard delivery, and order information that can be referenced in your thank-you message. This data gets passed to the postcard creation step where it populates the recipient information and personalizes the message content.

This step automatically fetches your Shopify store details including your shop name, business address, and contact information. The shop name gets used in the postcard message personalization and as the return address name, while your store's address becomes the return address on the postcard. This ensures customers know the postcard came from your business and provides proper return addressing for postal delivery.

This step sends the actual postcard through Thanks.io using the customer and shop information from previous steps. You'll need to configure the postcard size (4x6 or 6x9), upload a front image URL for your postcard design, and select a handwriting style for the message. The message template automatically personalizes with the customer's first name and your shop name, while the recipient address uses the order's shipping details and return address uses your shop information.