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Perplexity to Help Scout Automations

MESA is the most flexible way automate Perplexity to Help Scout. Easily add workflows to simplify your work.

Rated 4.7 out of 5 stars on the Shopify App Store

Top companies trust MESA to automate the work that runs their business.

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Build your own workflows.

MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.

Why automate Perplexity to Help Scout?

Perplexity to Help Scout automations get more done in less time. Automate the everyday tasks holding back your potential growth.

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Automated customer support resolution with AI-powered research responses

Automatically generate detailed answers to complex product questions, troubleshooting guides, and technical support solutions with current, factual information for faster resolution times.

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Product description generation with market research and competitive analysis

Generate comprehensive product content that includes market positioning, competitive advantages, technical specifications, and customer benefits based on real-time research and industry insights.

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Content marketing strategy development through automated topic research

Automatically generate content briefs, identify trending topics in your industry, analyze competitor strategies, and create data-driven content recommendations for WordPress publishing and social media campaigns.

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Lead qualification enhancement with AI-powered company and industry intelligence

Generate detailed company profiles, identify decision-maker pain points, and create personalized sales approach strategies based on comprehensive business intelligence and market analysis.

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Real-time market intelligence reports for strategic business decision making

Generate comprehensive intelligence reports delivered to Slack channels, Google Sheets, or email for executive teams to make informed strategic decisions based on current market conditions.

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Sync customer support insights with your CRM

Automatically update customer profiles in Salesforce, HubSpot, or another CRM whenever a new HelpScout conversation is created. Keep sales and support teams aligned with real-time customer interactions.

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Prioritize VIP customers with automated tagging

When high-value customers reach out, automatically tag their conversations and notify your team in Slack or Asana, ensuring top-tier service and faster response times.

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Trigger personalized marketing follow-ups

After a support interaction, automatically enroll customers in a follow-up email sequence in Klaviyo or Mailchimp based on their inquiry type, ensuring tailored engagement.

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Auto-escalate urgent issues to the right team

Detect keywords like “refund” or “cancel” in conversations and instantly escalate to a manager in Zendesk, Slack, or Asana for faster resolution.

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Enrich customer support with order & product data

Automatically pull Shopify order details into HelpScout conversations, giving agents full purchase history context without switching apps—leading to faster, more personalized support.

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Accelerate your work with AI automation.

Build AI agents in minutes that integrate, automate, and simplify your business.

Try for free Try MESA for free, 7-day trial included.

How MESA works

MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.

Step 1.

Start with a trigger

Select a trigger that sets your workflow in motion.

This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.

Triggers are the starting points that tell MESA when to act.

Step 2.

Add an action

Next, choose the action that should follow the trigger.

Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.

Linking actions to triggers is how you build a seamless workflow process.

Step 3.

Personalize

Make your workflow even more flexible using built-in apps.

Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.

Personalization ensures your workflows fit your unique business requirements.

All set!

You just made a workflow

Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.

With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.

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Fully supported by automation experts.

Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.

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Knowledge Base

Training guides, tutorials, and platform documentation.

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Service Partners

Consult on automation strategy to build your workflow.

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Contact us

5-star customer support and live chat for automations.

MESA is the most customizable automation platform.