Package Tracking + Help Scout workflows

7-day trial
Free templates
Setup included

MESA is the fastest way to automate Package Tracking to Help Scout. MESA gives you complete control over which fields you send, how they're formatted, and when the sync happens, all without touching a line of code. Start with a pre-built template that matches your needs, customize it with the help of AI, or build something completely unique in under 10 minutes.

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Start when...
Personalize with built-in tools...
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Then, do this...

Ready to integrate Package Tracking with Help Scout? Try MESA free for 7 days.

Our support team will help you set up your first workflow for free.

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Build any workflow with these Package Tracking and Help Scout steps

Making workflows is easy. Triggers start a workflow then, actions occur when it's running.

Why automate Package Tracking to Help Scout?

Package Tracking to Help Scout automations get more done in less time. Automate the everyday tasks holding back your potential growth.

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Real-Time Order Tracking, Built Into Your Store

With Package Tracking by MESA, your customers can check their order status directly on your Shopify store—no need to visit a third-party courier site. Keep shoppers engaged and informed while reinforcing trust through a seamless on-site experience.

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On-Brand, Customizable Tracking Pages

Design your tracking experience to match your brand’s look and tone. Add logos, adjust layout, and include custom messages—ensuring every post-purchase interaction feels consistent and intentional.

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Hands-Free Notifications for Every Shipping Update

Automate order status updates via email or SMS, keeping your customers in the loop from fulfillment to delivery. Easily configure notifications to reflect your brand’s voice and reduce manual communication tasks.

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Sync customer support insights with your CRM

Automatically update customer profiles in Salesforce, HubSpot, or another CRM whenever a new HelpScout conversation is created. Keep sales and support teams aligned with real-time customer interactions.

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Prioritize VIP customers with automated tagging

When high-value customers reach out, automatically tag their conversations and notify your team in Slack or Asana, ensuring top-tier service and faster response times.

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Trigger personalized marketing follow-ups

After a support interaction, automatically enroll customers in a follow-up email sequence in Klaviyo or Mailchimp based on their inquiry type, ensuring tailored engagement.

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Automate your work in less clicks

MESA makes automation achievable so you can multiply your impact without multiplying the work.

Try MESA for free 7-day trial included. Cancel anytime.
Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.

Real humans, always

Real humans, always

Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.