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Connect Help Scout to Recharge

MESA is the most flexible way integrate Help Scout to Recharge so you can automate any workflow - no coding required.

Rated 4.7 out of 5 stars on the Shopify App Store

Top companies trust MESA to automate the work that runs their business.

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Build your own workflows.

MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.

Why integrate Help Scout to Recharge?

Help Scout to Recharge integrations get more done in less time. Automate the everyday tasks holding back your potential growth.

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Sync customer support insights with your CRM

Automatically update customer profiles in Salesforce, HubSpot, or another CRM whenever a new HelpScout conversation is created. Keep sales and support teams aligned with real-time customer interactions.

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Prioritize VIP customers with automated tagging

When high-value customers reach out, automatically tag their conversations and notify your team in Slack or Asana, ensuring top-tier service and faster response times.

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Trigger personalized marketing follow-ups

After a support interaction, automatically enroll customers in a follow-up email sequence in Klaviyo or Mailchimp based on their inquiry type, ensuring tailored engagement.

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Auto-escalate urgent issues to the right team

Detect keywords like “refund” or “cancel” in conversations and instantly escalate to a manager in Zendesk, Slack, or Asana for faster resolution.

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Enrich customer support with order & product data

Automatically pull Shopify order details into HelpScout conversations, giving agents full purchase history context without switching apps—leading to faster, more personalized support.

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Automate Subscription Billing

By integrating Recharge with your Shopify store, you can effortlessly manage recurring billing for subscription products. Whether it's weekly, monthly, or customized subscription intervals, this integration takes care of automatic billing, so you don’t have to worry about manual invoicing or missed payments.

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Offer Flexible Subscriptions

Want to give your customers more choices? With Recharge, you can provide various subscription plans, bundles, or personalized options right on your Shopify store. Let customers choose the frequency, quantity, or even mix and match products for their subscription. It's all about enhancing customer experience and boosting retention.

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Synchronize Subscription Inventory

Keep track of your subscription-based inventory effortlessly. Integrating Recharge with Shopify ensures that your inventory levels are automatically updated based on subscription orders. This seamless connection helps you to manage stock levels efficiently and avoid overselling or stockouts.

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Gain Insights into Subscription Analytics

By connecting Recharge with Shopify, you can access valuable insights into subscription trends, churn rates, customer lifetime value, and more. These analytics are vital in making informed decisions and creating strategies to maximize revenue and customer satisfaction.

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Streamline Customer Service for Subscribers

Provide top-notch support to your subscription customers. With Recharge integrated into Shopify, all subscription information is centralized, enabling your customer service team to quickly access subscription details, make changes, or address inquiries. Happy subscribers mean a thriving subscription business.

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How MESA works

MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.

Step 1.

Start with a trigger

Select a trigger that sets your workflow in motion.

This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.

Triggers are the starting points that tell MESA when to act.

Step 2.

Add an action

Next, choose the action that should follow the trigger.

Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.

Linking actions to triggers is how you build a seamless workflow process.

Step 3.

Personalize

Make your workflow even more flexible using built-in apps.

Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.

Personalization ensures your workflows fit your unique business requirements.

All set!

You just made a workflow

Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.

With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.

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Fully supported by automation experts.

Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.

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Knowledge Base

Training guides, tutorials, and platform documentation.

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Service Partners

Consult on automation strategy to build your workflow.

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Contact us

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MESA is the most customizable automation platform.