Start a return with Forms by MESA and open a new Gorgias ticket
Save 4 minutes
every workflow run.
Every step is 100% customizable.Forms by MESA is an easy way to collect data from your Shopify store with a simple interface and powerful editor. Add a form on a customer's order history page that easily allows them to initiate a return. Gorgias will then open a new ticket with the full order details and reason for return.
Forever free plan available.
7-day free trial for premium plans.
Live chat, email support included.
Complimentary template customizations.
Workflow Steps:
Step 1. Every time this happens:
A Form response from a customer is created
Step 2. Then...
Retrieve the customer's order
Step 3. Then...
Create a Gorgias Ticket
Frequently Asked Questions
What is a template?
Can I personalize a template?
Can MESA handle the workflow setup for me?
Loved by 1k+ brands using Shopify & Shopify Plus.
How To Get Started
Add MESA
Easy to add on your Shopify store and free to get started.
Connect Apps
We have all the apps your ecommerce business needs.
Chill Out
Save hours every week from your new automation lifestyle.
Automate the everyday challenges of running a Shopify store.
“Not only did they create customized workflows that saved us from using a developer, and the support team is amazing.”
★★★★★
Tea Drops“Simple and easy to use. Great staff to help support and accomplish goals. Lots of integrations and tons of ways to customize.”
★★★★★
Knowing Labs“MESA automated our tasks. Their support team has been great and they've helped setup a number of workflows for us quickly.”
★★★★★
Beauti