Easily Start a Return with Forms and Create a Gorgias Support Ticket
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100% fully customizable
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Setup services available
Simplify the return process by allowing customers to initiate returns directly from their order history page using Forms by MESA. This workflow template creates a new support ticket in Gorgias, including complete order details and the return reason. Streamline return management, improve customer experience, and ensure smooth support follow-up with automated ticket creation.
Frequently asked questions:
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Can MESA handle the setup for me?
Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
How templates work:
Select the template to get started
Find it in the MESA template library and simply click to add it to your dashboard. It’s quick and easy—each template comes pre-configured with all the necessary steps and fields, so you can get started right away.
Personalize the workflow
Customize the workflow to fit your unique needs using our intuitive, drag-and-drop builder. No coding required! Easily modify any step to match your specific processes.
Enable the workflow
Once you’ve personalized the workflow, switch it “On” to start automating your tasks immediately.
Easily Start a Return with Forms and Create a Gorgias Support Ticket
100% customizable. No code required.
Rated 4.8 out of 5 stars on the Shopify App Store
Use this templateLoved by 3k+ businesses worldwide
Fully supported by automation experts.
Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.
