Start a return with Forms by MESA and open a new Gorgias ticket
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Forms by MESA is an easy way to collect data from your Shopify store with a simple interface and powerful editor. Add a form on a customer's order history page that easily allows them to initiate a return. Gorgias will then open a new ticket with the full order details and reason for return.
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“Not only did they create customized workflows that saved us from using a developer, but the support team is amazing.”
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Tea Drops“Simple and easy to use. Great staff to help support and accomplish goals. Lots of integrations and tons of ways to customize.”
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Knowing Labs“MESA automated our tasks. Their support team has been great and they've helped setup a number of workflows for us quickly.”
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BeautiHere's how this template works:
Step 1. Every time this happens:
A Form response from a customer is created
Step 2. Then do this:
Retrieve the customer's order
Step 3. Then do this:
Create a Gorgias Ticket
Done!
Relax. We got you!
With free onboarding service included, our experts will setup this template so you can finally rid yourself of this task.