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Start a return with Forms by MESA and open a new Gorgias ticket

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Forms by MESA is an easy way to collect data from your Shopify store with a simple interface and powerful editor. Add a form on a customer's order history page that easily allows them to initiate a return. Gorgias will then open a new ticket with the full order details and reason for return.

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“Not only did they create customized workflows that saved us from using a developer, but the support team is amazing.”

★★★★★

Tea Drops

“Simple and easy to use. Great staff to help support and accomplish goals. Lots of integrations and tons of ways to customize.”

★★★★★

Knowing Labs

“MESA automated our tasks. Their support team has been great and they've helped setup a number of workflows for us quickly.”

★★★★★

Beauti

Here's how this template works:

Step 1. Every time this happens:

Forms by MESA
A Form response from a customer is created

Step 2. Then do this:

Retrieve the customer's order

Step 3. Then do this:

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Create a Gorgias Ticket

Done!

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