Forms by MESA Image

Start a return with Forms by MESA and open a new Gorgias ticket

Forms by MESA to Gorgias Automation Template

Forms by MESA is an easy way to collect data from your Shopify store with a simple interface and powerful editor. Add a form on a customer's order history page that easily allows them to initiate a return. Gorgias will then open a new ticket with the full order details and reason for return.

Add Template

Here's how this template works:

Step 1: Everyt time this happens:

Forms by MESA
A Form response from a customer is created

Step 2: Then do this:

Retrieve the customer's order

Step 3: Then do this:

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Create a Gorgias Ticket
Done!