Start with a trigger
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
Delighted to Tracktor Automations
MESA is the most flexible way automate Delighted to Tracktor. Easily add workflows to simplify your work.
Top companies trust MESA to automate the work that runs their business.
Start with a pre-made template.
Quickly add automation with our pre-made Delighted workflow templates.
Or, build your own workflows.
MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.
Why automate Delighted to Tracktor?
Delighted to Tracktor automations get more done in less time. Automate the everyday tasks holding back your potential growth.
Collect Customer Feedback
With Delighted, you can automate the process of collecting customer feedback post-purchase. By seamlessly integrating it with your Shopify store, you'll be able to send personalized surveys at key touchpoints, providing invaluable insights into the customer experience.
Real-Time Satisfaction Analysis
Delighted provides real-time analysis tools that allow you to gauge customer satisfaction instantly. By connecting it to your Shopify store, you can monitor feedback as it comes in, enabling you to react swiftly to any concerns or praise.
Enhanced Customer Retention
Use Delighted's advanced segmentation and analysis to identify at-risk customers early. Integrating with Shopify lets you combine purchasing behavior with satisfaction data, allowing you to take targeted actions to increase retention.
Streamlined Review Management
Encourage satisfied customers to leave positive reviews by integrating Delighted with your Shopify store. By identifying happy customers through surveys, you can request reviews at the perfect moment, improving your store's online reputation.
Informed Product Improvements
Delighted's detailed customer feedback analysis, when integrated with your Shopify sales data, helps you pinpoint areas for improvement in products or services. This connection helps you make informed decisions that align with customer needs and preferences.
Enhance Customer Experience with Real-Time Tracking
Your customers can track their orders directly from your Shopify store’s website, without needing to visit a courier's site. This real-time tracking feature keeps them informed and engaged, and it’s all accessible from a page on your store, providing a cohesive brand experience.
Reduce Customer Service Inquiries
By providing transparent tracking information directly on your site, you’ll likely notice a decrease in tracking-related inquiries to your customer service team. Customers can quickly find the information they need without having to reach out, freeing up your team to focus on other essential tasks.
Create Customized Tracking Pages
Tailor the tracking page to match your brand's look and feel. You can design the layout, include your logo, and add personalized messages. This customization ensures that even the tracking experience aligns with your brand identity, fostering a consistent and enjoyable customer journey.
Analyze and Monitor Shipping Performance
With Tracktor's integration, you'll have access to vital shipping analytics. Monitor shipping times, identify potential delays, and analyze carrier performance. These insights can help you make informed decisions, improve shipping processes, and even negotiate better rates with carriers.
Automate Notifications and Communication
Set up automated email or SMS notifications to keep your customers updated about their order status. From dispatch to delivery, they'll appreciate the timely updates, and you'll enhance trust and satisfaction. Plus, these notifications can be customized to reflect your brand's voice.
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Try for free Try MESA for free, 7-day trial included.How MESA works
MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.
Step 1.
Step 2.
Add an action
Next, choose the action that should follow the trigger.
Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.
Linking actions to triggers is how you build a seamless workflow process.
Step 3.
Personalize
Make your workflow even more flexible using built-in apps.
Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.
Personalization ensures your workflows fit your unique business requirements.
All set!
You just made a workflow
Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.
With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.
Learn how to automate Delighted
Fully supported by automation experts.
Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.
