Delighted + Intercom workflows

7-day trial
Free templates
Setup included

MESA is the fastest way to automate Delighted to Intercom. MESA gives you complete control over which fields you send, how they're formatted, and when the sync happens, all without touching a line of code. Start with a pre-built template that matches your needs, customize it with the help of AI, or build something completely unique in under 10 minutes.

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Start when...
Personalize with built-in tools...
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Then, do this...

Ready to integrate Delighted with Intercom? Try MESA free for 7 days.

Our support team will help you set up your first workflow for free.

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Build any workflow with these Delighted and Intercom steps

Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Delighted docs in our knowledge base.

Why automate Delighted to Intercom?

Delighted to Intercom automations get more done in less time. Automate the everyday tasks holding back your potential growth.

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Collect Customer Feedback

With Delighted, you can automate the process of collecting customer feedback post-purchase. By seamlessly integrating it with your Shopify store, you'll be able to send personalized surveys at key touchpoints, providing invaluable insights into the customer experience.

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Real-Time Satisfaction Analysis

Delighted provides real-time analysis tools that allow you to gauge customer satisfaction instantly. By connecting it to your Shopify store, you can monitor feedback as it comes in, enabling you to react swiftly to any concerns or praise.

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Enhanced Customer Retention

Use Delighted's advanced segmentation and analysis to identify at-risk customers early. Integrating with Shopify lets you combine purchasing behavior with satisfaction data, allowing you to take targeted actions to increase retention.

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Real-Time Customer Support

By connecting Shopify with Intercom, you can provide live chat support directly on your store's pages. This enables immediate assistance to customers who have queries, leading to increased satisfaction and potentially higher conversion rates.

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Personalized Marketing

Utilize Intercom's segmentation and targeting capabilities with your Shopify customer data to send highly personalized messages, emails, or in-app messages. These tailored communications can result in higher engagement and better retention.

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Abandoned Cart Recovery

Set up automated messages through Intercom to target customers who have abandoned their carts in Shopify. A well-timed message can prompt customers to complete their purchase, recovering potentially lost sales.

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Automate your work in less clicks

MESA makes automation achievable so you can multiply your impact without multiplying the work.

Try MESA for free 7-day trial included. Cancel anytime.
Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.

Real humans, always

Real humans, always

Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.