Connect Delighted and Email to automate your work
MESA's Delighted to Email integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.
★★★★★ 4.9 rating on Shopify App Store
Start your first automated workflow
Use pre-made workflow templates to get started quickly.
Why integrate Delighted with Email
The Delighted to Email integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Send Delighted surveys at the right moment in the customer journey
When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.
Sync Delighted survey responses back to Shopify customer records
When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.
Alert your team when a low NPS or CSAT score needs immediate follow-up
When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.
Trigger customer alerts the moment something changes
When a Shopify event fires, MESA sends a targeted email to the right person — customer, teammate, or vendor — with order details, tracking info, or status updates pulled directly from the workflow.
Turn inbound emails into workflow triggers
Every email sent to your custom MESA address becomes a workflow trigger. Subject line, sender, and message body pass through as variables, so you can route, log, or respond to inbound email automatically.
Send personalized transactional emails at scale
Each email MESA sends can include customer names, order details, and product data pulled directly from the workflow. Recipients get accurate, relevant communication without any manual drafting.
Build any Delighted and Email automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Learn how to automate Email
Integrate Delighted with Email today.
Enjoy a 7-day free trial. Get your first workflow in minutes.
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