Send Closed Help Scout Ticket Details to Mixpanel as Events
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Log closed Help Scout tickets in Mixpanel to analyze support outcomes. Triggered when a ticket is closed, this template sends structured events to Mixpanel, capturing details like ticket subject, customer email, and tags. Use with 'Capture New Help Scout Ticket Activity in Mixpanel' to track support interactions. Together, they enable segmentation, measure time-to-resolution impact on retention, and identify patterns related to churn or customer satisfaction.
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