How it works
Follow these 4 simple steps to start receiving Slack alerts whenever your store goes an hour without any new orders
Schedule
Schedule
Get List of Orders
Get List of Orders
Filter
Filter
Send Message
Send Message
Make it your own
Customize this workflow even further:
Customize alerts for different time periods
Change the schedule to check every 30 minutes, 2 hours, or even daily depending on your store's typical order volume and how quickly you want to respond to quiet periods.
Add multiple notification channels
Duplicate the Slack step to send alerts to different channels - perhaps urgent alerts to your main team channel and summary reports to a management channel.
Include more store context in alerts
Connect additional Shopify data retrieval steps to include information like current inventory levels, recent customer activity, or pending abandoned carts in your alert messages.
Set up escalating notifications
Use delay steps and additional filters to send different messages if the quiet period continues - like a gentle first alert after 1 hour and a more urgent message after 3 hours of no orders.
Frequently asked questions
Will this alert trigger during my store's normal closed hours?
Yes, the workflow runs 24/7 and doesn't account for business hours. If you only want alerts during specific times, you'll need to add a time-based filter step to check the current hour before sending notifications.
What happens if Shopify is temporarily unavailable when the workflow runs?
The workflow will retry the Shopify connection automatically, and if it still can't retrieve order data, it won't send a false alert. The system treats connection failures differently from genuinely having zero orders.
Can I modify the alert message to include more details about my store's performance?
Absolutely. You can edit the message field in the Slack step to include additional information, and you can add more Shopify data retrieval steps to pull in metrics like total sales for the day, average order value, or current inventory levels.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.
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