How it works

Follow these 2 simple steps to get Discord notifications whenever someone installs your app

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Customer Installed
App connector: Mantle • Time to complete: 0 minutes (Auto-configured)
Why this matters: This trigger detects the exact moment a new customer installs your app, capturing their details and trial information to pass to your Discord notification.

This step automatically activates whenever a customer installs your app through the Shopify App Store or your direct installation link. It captures essential customer data including their store name, email address, Shopify plan, and trial expiration details. The trigger runs in real-time, so you'll know about new installations within seconds. No configuration is needed - this step works automatically once the workflow is enabled.

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Create Channel Message
App connector: Discord • Time to complete: 2 minutes
Why this matters: This step formats all the customer installation data into a readable Discord message and delivers it to your specified channel, giving you instant visibility into new app installs.

You'll need to configure your Discord Channel ID in the "channelId" field - right-click your Discord channel and select "Copy ID" to get this value. The message content is pre-formatted to include celebration emojis, the customer's store name with a clickable link, their Shopify plan, email address, and trial expiration countdown. The system automatically calculates days remaining in their trial and handles different billing statuses. Once configured, this step sends the formatted message to your Discord channel every time the trigger fires.

Make it your own

Customize this workflow even further:

Add Slack notifications alongside Discord
Connect additional messaging apps to notify multiple team channels or platforms when new customers install your app.
Store customer data in spreadsheets
Save installation details to Google Sheets or Airtable to build a customer database with install dates, trial periods, and store information.
Set follow-up reminders
Schedule delayed actions to send reminder messages before trials expire or check in with new customers after their first week.
Deploy AI agents for personalized outreach
Let AI evaluate new customer data and automatically send customized welcome emails based on their Shopify plan, store size, or industry.

Frequently asked questions

Can I customize the Discord message format or add more customer details?
Yes, you can edit the message content in the "Create Channel Message" step to include additional fields, change the formatting, or add custom text. The workflow captures extensive customer data that you can reference in your message template.
Will I get notifications for app reinstalls or only new customers?
This workflow triggers specifically on new app installations, so you'll receive notifications when customers install your app for the first time. Reinstalls by existing customers won't trigger additional notifications.
What happens if my Discord channel ID changes or gets deleted?
The workflow will fail to send messages if the channel ID is invalid. You'll need to update the Channel ID field with a new valid channel ID, and consider setting up error handling to notify you if message delivery fails.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.

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