Log Shopify App Refunds to Google Sheets Automatically

This trigger monitors your store for refund events and captures essential refund data including customer ID, transaction amount, and refund date. The trigger runs automatically in the background - no configuration needed from you. When a refund occurs, it immediately passes the refund details to the next step to begin building your spreadsheet record.

This step automatically looks up the customer record using the customer ID from the refund event. It retrieves the customer's name, email address, tags, notes, and other profile information that wasn't included in the original refund trigger. This enriched customer data gets combined with the refund details and passed to Google Sheets for a complete record.

This step connects to your Google Sheets account and adds a new row for each refund with the data you've selected. You'll configure your spreadsheet name in the "What do you want to name your spreadsheet?" field - something like "Customer Refunds 2024" works well. Then choose which columns to include from options like Customer ID, Customer's Name, Customer's Email, Shopify Domain, Refund Amount, Date Refund Was Issued, Tags, and Notes. The workflow automatically creates the spreadsheet if it doesn't exist and populates it with your chosen data points.