Add Shopify Customers to a Klaviyo List Post-Order Fulfillment

4 min setup

No coding required

Runs automatically

Seamlessly add Shopify customers to a Klaviyo list upon order fulfillment. This template keeps your customers informed in real-time, enabling you to send follow-ups, request reviews, and share promotions effortlessly. Strengthen customer relationships and drive repeat purchases without manual intervention.

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Order Fulfilled

Add Profile to List

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How it works

2 steps to start adding fulfilled order customers to your Klaviyo list automatically

App connector: Shopify • Time to complete: 0 minutes (Auto-configured)

Why this matters: This trigger captures the perfect moment when customers have received their products and are most receptive to follow-up communications, review requests, and repeat purchase offers.

When an order is marked as fulfilled in Shopify, this trigger activates the workflow and captures the customer's contact information including {{shopify.email}} and {{shopify.phone}}. The workflow runs for every order fulfillment in your store, ensuring no customer is missed for post-purchase engagement.

App connector: Klaviyo • Time to complete: 3 minutes

Why this matters: Automatically segments fulfilled-order customers into a dedicated list, enabling you to send targeted post-purchase campaigns without manually managing list membership or risking missed follow-ups.

This step adds the customer's profile to your specified Klaviyo list using either {{shopify.email}} or {{shopify.phone}} as the identifier. The workflow passes the customer data to Klaviyo's profile system, which either updates an existing profile or creates a new one before adding them to the list. You'll need to configure the list ID (found in your Klaviyo account under Lists > List Settings > API ID).

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Make it your own!

Customize this workflow even further:

Route customers to different lists based on order value

Add conditional paths that check the order total and send high-value customers to a VIP list while standard orders go to your general post-purchase list.

Include product-specific information

Pass product names, SKUs, or categories from the fulfilled order to Klaviyo as custom properties, enabling product-specific review requests or cross-sell campaigns.

Set delays before adding to the list

Add a delay step before the Klaviyo action to wait 2-3 days after fulfillment, timing your list addition with estimated delivery dates for more relevant follow-up timing.

Track in Google Sheets for reporting

Connect a Google Sheets step to log each fulfillment with customer email, order number, and timestamp, creating an audit trail of your post-fulfillment marketing automation.

Common questions

What happens if a customer is already on the Klaviyo list?

Can I add customers to multiple Klaviyo lists at once?

Does this work for partially fulfilled orders?

Ready to start adding fulfilled order customers to your Klaviyo list automatically?

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