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What are Automations?
Each Automation contains all of the necessary information and business logic to carry out a sequence of activities on your behalf.
What are Actions?
An Action occurs when an Automation is started. An Action can be initiated at a scheduled time and date, or when an event happens — like when a new order is created.
What are Tasks?
Each of the jobs that an Automation needs to perform to accomplish your desired result is called a Task. In Mesa, Tasks are the smallest unit of activity and represent a discrete activity (eg retrieve file from a server). Tasks can be inspected, edited, and replayed.
What happens if I use all of my Actions?
This depends on the features of your plan. Plans with a "soft limit" will continue to run their Automations with any overages billed according to the terms of the service contract. Additional actions can be purchased in advance at a discounted rate.
What is a Polling Interval?
The Polling Interval is the shortest possible time in-between two successive scheduled Tasks. Event-based Tasks like Webhooks are run as they occur and are not subject to the Polling Interval.
Do unused Actions expire?
Unused actions expire at the end of the term on quarterly and monthly billing plans. Annual billing plans have an added benefit of an annualized limit that can be used any time during the billing period.
How many Actions do I need?
The number of Actions required will depend on several variables like volume and frequency. For example, if your store has 1,000 orders each month, and an Automation is run each time an order is created, you can expect approximately 1,000 Actions. If you're still unsure, please don't hesitate to reach out so one of our automation consultants can guide you.
Do I need to know how to code?
What if I need something not listed here?
With our professional services, onboarding, training, and ongoing support, we're able to create custom solutions for just about any need need your business has. Contact us so that we can discuss your requirements.
Are there any limitations?
The Mesa platform has certain maximum sizes and technical limits that are more fully described here.
Have Questions or Unique Requirements?
Our team of automation experts can create custom solutions for you, just tell us what you're looking for.
Mesa is a product of ShopPad Inc., the largest developer of enterprise solutions for Shopify's ecommerce platform. Since 2012, ShopPad has been working with fast-growing direct to consumer brands and enterprise retailers to deliver original, innovative solutions that are enjoyed by millions of shoppers.