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Yotpo to Gorgias Integrations

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Create a Gorgias support ticket when a customer leaves a negative Yotpo review

Gorgias is a customer service platform that tracks all of your customer feedback in one place. To get the most out of the software, you can automatically create a Gorgias Support Ticket With Mesa when a customer leaves a negative Yotpo review. It’s going to make it easier to follow up with them and understand the reasoning behind their dissatisfaction. 

Here’s how it works:

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Step 1: When this happens
A Yotpo review is created
Step 2: Then do this
Determine if the Yotpo review has a score less than 3.
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Step 3: Then do this
Create a Gorgias ticket
Done!
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