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Send a review request after an order has been delivered

When a customer receives an order, it is beneficial to understand if their experience matched their expectation. Get an accurate review by requesting feedback when the experience is fresh in the customer's mind. This template will send a review request after a Tracktor fulfillment status changes to Delivered.

Here’s how it works:

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Step 1: When this happens
An order is delivered
Step 2: Then do this
Wait for 1 day
Step 3: Then do this
Get all review requests
Step 4: Then do this
Find the review request related to the order
Step 5: Then do this
Send a review request to customer
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