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Tracktor to Email Integrations

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Shopify Automation Template

Email customers after 20 days if package has not been delivered

Shipping delays can happen on any store but ensuring the customer that their order will arrive shortly is very important. This template emails customers after 20 days (this number is configurable) if their package still has not been delivered. You can now automatically send a personalized and send a sincere email apologizing for the delay in their orders.

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Step 1: When this happens
Find orders that have not been delivered
Step 2: Then do this
Iterate to find orders that occured 20 days from today's date
Step 3: Then do this
Send email to customer
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