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Tracktor to Email by MESA Integrations

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Send an email if a package hasn't been delivered

Shipping delays happen. Keep your customers up-to-date so they can plan accordingly and reset their expectations. This template emails customers after 20 days if their package still hasn't been delivered. Need a different timeframe than 20 days? No problem, this template is configurable to fit your needs. Give your customers peace of mind with automatic updates so they know you're aware of the delay.

Here’s how it works:

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Step 1: When this happens
Order has not been delivered
Step 2: Then do this
Loop to find orders that occured 20 days from today's date
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Step 3: Then do this
Send email to customer
Done!
Email customers after 20 days if the package has not been delivered
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