Delay custom order status updates
As a merchant, there may be custom steps, such as purchasing materials, painting, dying, etc., that you go through before fulfilling an order. MESA makes it possible to automatically delay an order's fulfillment status after your customer places their order and then sends an email to the customer when the order's manual status changes. Now, the customer only receives their tracking number when the order is ready to be shipped.
Here’s how it works:
- Step 1: When this happens
- An order is created
- Step 2: Then do this
- Wait for 2 days
- Step 3: Then do this
- Update an order's status with a custom order status
- Step 4: Then do this
- Email the customer about the order's status update
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