Update tracking to a custom status
Custom orders can take more time to ship than standard orders due to additional prep work, such as painting or special packaging, before being delivered to the customer. To save time and unnecessary support calls, MESA can automatically update the order status to a custom status in Tracktor when a shopper places an order. Now, your customer will automatically know what is happening with their order.
Here’s how it works:
- Step 1: When this happens
- An order is created
- Step 2: Then do this
- Update the order status with a custom order status
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