Receive Slack Alerts for High-Risk Shopify Orders
Safeguard your store from potential fraud by receiving instant Slack notifications for high-risk orders flagged by Shopify. This MESA workflow template sends an alert to your Slack channel whenever Shopify marks an order as high-risk, allowing you to review and take action promptly. Protect your business and customers by staying informed of suspicious activity in real-time.
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How it works
5 steps to start receiving Slack notifications whenever Shopify flags an order as high-risk for fraud
Order Created
Order Created
Retrieve Shop
Retrieve Shop
Get List of Order's Risks
Get List of Order's Risks
Check for high risk assessments
Check for high risk assessments
Send Message
Send Message
Ready to start receiving Slack notifications whenever Shopify flags an order as high-risk for fraud
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Frequently asked questions
Can I customize which risk levels trigger notifications?
Yes, you can modify step 4 to filter for different risk levels. Change the filter condition from "HIGH" to "MEDIUM" or add multiple conditions to catch both HIGH and MEDIUM risk orders in the same workflow.
What happens if Shopify hasn't completed its fraud analysis when the order comes in?
The workflow will still run, but step 3 might return empty risk data if Shopify's fraud detection hasn't finished processing. Consider adding a delay step before the risk retrieval to give Shopify's systems time to complete their analysis.
Will I get notified about orders that are later marked as safe?
No, this workflow only triggers on initial order creation. If Shopify updates the risk assessment later (which can happen), you won't receive follow-up notifications about the risk level changes.
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