Connect API and Twilio to automate your work

Describe to build
Activity reports
Fully supported

MESA's API to Twilio integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

★★★★★ 4.9 rating on Shopify App Store

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Why integrate API with Twilio

The API to Twilio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

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Data integration →

Pull live data into any Shopify workflow

When an order fires, MESA calls an external API and brings the response in as variables. Pricing feeds, fraud scores, or inventory levels from any service become available to every step that follows.

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Enterprise automation →

Send order details to your internal systems

MESA posts Shopify order data to your internal API or ERP the moment an order is created. Your operations and fulfillment tools stay current without custom middleware or manual exports.

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Order automation →

Enrich orders with third-party data at checkout

MESA calls an external API at the moment of purchase — pulling fraud signals, shipping rates, or tax data — and uses the response to route or update the order before fulfillment starts.

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Customer experience →

Send SMS notifications from Shopify order and fulfillment events

When an order is placed, shipped, or delivered in Shopify, MESA triggers the right Twilio SMS with the relevant details already populated. Your customers get accurate, timely messages on the channel they actually check without anyone manually initiating them.

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Order automation →

Alert your team via SMS when a Shopify event needs immediate attention

When a high-value order comes in, a fulfillment exception occurs, or a VIP customer shows a churn signal, MESA sends a Twilio SMS to the right person on your team. Critical events reach the right person instantly without relying on someone checking email or Slack.

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Fulfillment operations →

Trigger Shopify workflows from inbound Twilio SMS responses

When a customer replies to a Twilio message — confirming an order, requesting a change, responding to a survey — MESA reads the response and kicks off the corresponding action in Shopify. Your SMS channel becomes a two-way workflow trigger, not just an outbound notification pipe.

Build any API and Twilio automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate API with Twilio today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

Try MESA today →