AI-Generated Thank You Email To Customers Who Write Product Reviews
by
Kalen Jordan
Last updated:
November 06, 2023
This workflow enables you to create a unique thank-you email for each customer who writes a product review.
In this example, we’re using one of our newest reviews app integrations, Fera. To ensure quality, we’ve incorporated an approval step, allowing your team to manually review these emails before they are sent out.
It’s essential to note that reviews may sometimes contain criticism. The ChatGPT-generated responses will usually acknowledge and address this feedback, so it’s important to review these emails and consider the feedback carefully. Show your customers that you value their input and enhance your post-purchase communication with this personalized and thoughtful automation.
Topics:
Preview workflow steps
AI prompt configuration
You’ll need to customize the content in the ChatGPT step with some content from your webite’s About page. This will help to fine tune the tone and style of the email. The example content that you see in there is from a website we tested with called Carnivore Snax.
Example Approvals step
Once you Test the workflow you can click over to the Approvals tab to see what it has generated:
Free download
This free workflow template if yours to personalize. Simply import the ZIP file to MESA then connect the app steps to your credentials. Test, then, turn it on!
Add app:
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Whenever you’re ready…here are 4 ways we can help you grow your business:
Add MESA to your Shopify store. The best way to get started is by adding the MESA app from the Shopify App store. Every plan includes the first 7-days free so you can be assured your workflow is running properly.
Import this workflow. Download this .ZIP file then import it into your MESA workflows.
Questions? Contact Kalen Jordan. MESA Service Partners can help personalize workflows or make any automations your business requires.
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