Make Webhook-Based Workflows 100% Reliable With Reconciliation Job

Most standard workflows triggered by events like Customer Updated or Order Created in Shopify rely on Shopify’s webhooks. While these webhooks generally function well, reliability is crucial for mission-critical operations.

Shopify’s official recommendation is to implement a reconciliation job to ensure 100% reliability. This workflow adds a reconciliation layer, periodically checking for missed events and ensuring that your workflows run smoothly and accurately, even if a webhook fails. Enhance the dependability of your webhook-based processes with this essential reconciliation job.

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How it works

Let’s say you have a Customer Updated trigger that does something:

workflow steps

Then, what you’ll want to do is add this reconciliation job workflow that will run on a schedule and catch any customer update events that may have been missed:

workflow steps

It works by triggering the original workflow using the Mesa.automation.send command in the code step above.

Free download

This free workflow template if yours to personalize. Simply import the ZIP file to MESA then connect the app steps to your credentials. Test, then, turn it on!

What you should do now

Whenever you’re ready…here are 4 ways we can help you grow your business:

  1. Add MESA to your Shopify store. The best way to get started is by adding the MESA app from the Shopify App store. Every plan includes the first 7-days free so you can be assured your workflow is running properly.
  2. Import this workflow. Download this .ZIP file then import it into your MESA workflows.
  3. Questions? Contact Kalen Jordan. MESA Service Partners can help personalize workflows or make any automations your business requires.
  4. If you know another merchant who’d enjoy reading this, share it with them via LinkedIn, YouTube, Twitter, or Facebook.

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