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Create a Gorgias support ticket when a customer leaves a negative Yotpo review

Yotpo to Gorgias Automation Template

Gorgias is a customer service platform that tracks all of your customer feedback in one place. To get the most out of the software, you can automatically create a Gorgias Support Ticket With Mesa when a customer leaves a negative Yotpo review. It’s going to make it easier to follow up with them and understand the reasoning behind their dissatisfaction. 

Add Template

Here's how this template works:

Step 1: Everyt time this happens:

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A Yotpo review is created

Step 2: Then do this:

Determine if the Yotpo review has a score less than 3.

Step 3: Then do this:

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Create a Gorgias ticket
Done!