Automation Template:

Create a Gorgias support ticket when a customer leaves a negative review in Yotpo

icon: time saved Save 4 minutes every workflow run.
icon: personalize Every step is 100% customizable.

Add Template Request Setup

Responding quickly to customers that leave a negative review can show your customers that you care about their feedback and helps you understand the pain points of your business. This template will create a support ticket in Gorgias when a customer leaves a review that is scored low in Yotpo.

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Included Complimentary template customizations.

Workflow Steps:

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Step 1. Every time this happens:

A Yotpo review is created

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Step 2. Then...

Determine if the Yotpo review has a score less than 3.

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Step 3. Then...

Create a Gorgias ticket


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