Create a Gorgias support ticket when a customer leaves a negative review in Yotpo
Responding quickly to customers that leave a negative review can show your customers that you care about their feedback and helps you understand the pain points of your business. This template will create a support ticket in Gorgias when a customer leaves a review that is scored low in Yotpo.
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Step 1. Every time this happens:
A Yotpo review is created
Step 2. Then...
Determine if the Yotpo review has a score less than 3.
Step 3. Then...
Create a Gorgias ticket
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