Receive a text message if an order is delayed in transit
When shipping time-sensitive products, it's imperative to know when there are delays so you can be proactive in handling customer communications. This template sends an SMS message via Twilio to the store owner when a fulfillment status has been set to In Transit for 60+ hours. By being alerted automatically, you can avoid unwelcome surprises.
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Step 1. Every time this happens:
Check the fulfillment status of orders In Transit
Step 2. Then...
Determine if there are any orders that have been In Transit for more than 60+ hours
Step 3. Then...
Grab details about those orders
Step 4. Then...
Send an SMS text message via Twilio with order details
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