Receive an SMS message if a package is delayed while in transit
Tracktor to Twilio Automation TemplateWhen shipping time-sensitive products, it's imperative to know when there are delays so you can be proactive in handling customer communications. This template sends an SMS message via Twilio to the store owner when a fulfillment status has been set to In Transit for 60+ hours. By being alerted automatically, you can avoid unwelcome surprises.
Add TemplateHere's how this template works:
Step 1: Everyt time this happens:
Check the fulfillment status of orders In Transit
Step 2: Then do this:
Determine if there are any orders that have been In Transit for more than 60+ hours
Step 3: Then do this:
Grab details about those orders
Step 4: Then do this: