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Send your customer an SMS message when their order is delivered

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When your customers purchase time-sensitive products such as perishable foods, they will want to be available and notified immediately upon the package's arrival. This template has Twilio send an SMS message when an order's fulfillment status is set to Delivered. Your customers will be happy knowing their order isn't spoiling in front of their homes.

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Here's how this template works:

Step 1. Every time this happens:

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An order has been delivered

Step 2. Then do this:

Determine if the customer placed the order with a phone number

Step 3. Then do this:

Send an SMS text message via Twilio


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