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Send a review request after an order has been delivered

Tracktor to Automation Template

When a customer receives an order, it is beneficial to understand if their experience matched their expectation. Get an accurate review by requesting feedback when the experience is fresh in the customer's mind. This template will send a review request after a Tracktor fulfillment status changes to Delivered.

Add Template

Here's how this template works:

Step 1: Everyt time this happens:

Tracktor logo
An order is delivered

Step 2: Then do this:

Wait for 1 day

Step 3: Then do this:

Get all review requests

Step 4: Then do this:

Find the review request related to the order

Step 5: Then do this:

Send a review request to customer