Receive an email if a package is delayed
When shipping time-sensitive products, it’s imperative to know when there are delays so you can be proactive in handling customer communications. This template sends an email to the store owner when an order has been in transit for 60+ hours. By being alerted automatically, you can avoid unwelcome surprises.
Step 1. Every time this happens:
Check the fulfillment status of orders in transit
Step 2. Then do this:
Determine if there are any orders that have been in transit for more than 60+ hours
Step 3. Then do this:
Grab information about those orders
Step 4. Then do this:
Send an email to the store owner
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