Tracktor logo Email by MESA

Send an email if a package hasn't been delivered

Tracktor to Email by MESA Automation Template

Shipping delays happen. Keep your customers up-to-date so they can plan accordingly and reset their expectations. This template emails customers after 20 days if their package still hasn't been delivered. Need a different timeframe than 20 days? No problem, this template is configurable to fit your needs. Give your customers peace of mind with automatic updates so they know you're aware of the delay.

Add Template

Here's how this template works:

Step 1: Everyt time this happens:

Tracktor logo
Order has not been delivered

Step 2: Then do this:

Loop to find orders that occured 20 days from today's date

Step 3: Then do this:

Send email to customer