Tracktor logo Email by MESA

Send an email if a package hasn't been delivered

time saved Save 8 minutes

Shipping delays happen. Keep your customers up-to-date so they can plan accordingly and reset their expectations. This template emails customers after 20 days if their package still hasn't been delivered. Need a different timeframe than 20 days? No problem, this template is configurable to fit your needs. Give your customers peace of mind with automatic updates so they know you're aware of the delay.

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“Not only did they create customized workflows that saved us from using a developer, but the support team is amazing.”

★★★★★

Tea Drops

“Simple and easy to use. Great staff to help support and accomplish goals. Lots of integrations and tons of ways to customize.”

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Knowing Labs

“MESA automated our tasks. Their support team has been great and they've helped setup a number of workflows for us quickly.”

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Beauti

Here's how this template works:

Step 1. Every time this happens:

Tracktor logo
Order has not been delivered

Step 2. Then do this:

Loop to find orders that occured 20 days from today's date

Step 3. Then do this:

Image
Send email to customer

Done!

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