Delay Custom Order Status Updates and Notify Customers When Ready
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100% fully customizable
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Manage custom orders more effectively by delaying order status updates until they’re ready for shipment. This MESA workflow template automatically holds the fulfillment status and sends an email notification to the customer only when the order progresses to a ready-to-ship status. Perfect for merchants with custom steps in their fulfillment process, this setup ensures customers receive tracking information at the right time.
Frequently asked questions:
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Can MESA handle the setup for me?
Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
How this template works:
A Shopify order is created
The workflow activates when a new order is created in Shopify.
Wait for 2 days
A two-day delay is applied before proceeding, allowing time for order preparation before updating the status.
Retrieve order details
After the delay, the workflow retrieves the latest order details from Shopify.
Check if the order is still unfulfilled
The fulfillment status is checked to ensure the order has not already been processed before continuing.
Update the order’s custom status
If the order remains unfulfilled, its manual tracking status is updated in Tracktor.
Notify the customer via email
An email is sent to the customer informing them that their order is being prepared for shipment and providing a tracking link.
Delay Custom Order Status Updates and Notify Customers When Ready
100% customizable. No code required.
Rated 4.8 out of 5 stars on the Shopify App Store
Use this templateLoved by 3k+ businesses worldwide
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