Tracktor logo Email by MESA

Delay custom order status updates

Tracktor to Email by MESA Automation Template

As a merchant, there may be custom steps, such as purchasing materials, painting, dying, etc., that you go through before fulfilling an order. MESA makes it possible to automatically delay an order's fulfillment status after your customer places their order and then sends an email to the customer when the order's manual status changes. Now, the customer only receives their tracking number when the order is ready to be shipped.

Add Template

Here's how this template works:

Step 1: Everyt time this happens:

Tracktor logo
An order is created

Step 2: Then do this:

Wait for 2 days

Step 3: Then do this:

Update an order's status with a custom order status

Step 4: Then do this:

Email the customer about the order's status update