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Send a Delighted NPS survey to a customer after their order is delivered

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Measuring your net promoter score (NPS) provides many rewards. Not only is it a check of your product and service quality, but it can help you identify potential brand advocates. Automatically send your customers a NPS survey after the order's fulfillment status changes to delivered and gather feedback on their experience.

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Here's how this template works:

Step 1. Every time this happens:

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An order is delivered

Step 2. Then do this:

Retrieve order details

Step 3. Then do this:

Wait for 1 day

Step 4. Then do this:

Send a Delighted NPS survey


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