Send a NPS survey to a customer after their order is delivered
Measuring your net promoter score (NPS) provides many rewards. Not only is it a check of your product and service quality, but it can help you identify potential brand advocates. Automatically send your customers a Delighted NPS survey after the order's fulfillment status changes to delivered and gather feedback on their experience.
Forever free plan available.
7-day free trial for premium plans.
Live chat, email support included.
Complimentary template customizations.
Step 1. Every time this happens:
An order is delivered
Step 2. Then...
Retrieve order details
Step 3. Then...
Wait for 1 day
Step 4. Then...
Send a Delighted NPS survey
Frequently Asked Questions
What is a template?
Can I personalize a template?
Can MESA handle the workflow setup for me?
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“MESA automated our tasks. Their support team has been great and they've helped setup a number of workflows for us quickly.”