Send an email to a customer when a negative Stamped.io review is received
When a customer leaves a negative review, follow up with them quickly to understand why. This template will email the customer if they provide a negative review via Stamped.io. By automating this process, you will have more time to work with your customers to resolve their problems rather than spending it on the tedious manual task of emailing them one-by-one.
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Complimentary template customizations.
Step 1. Every time this happens:
A review is created
Step 2. Then...
Determine if the review has a score less than or equal to 3
Step 3. Then...
Wait for 1 hour
Step 4. Then...
Send email to customer
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