How it works
Follow these 4 simple steps to automate this task automatically.
A review is created
The workflow triggers when a new review is submitted through Stamped.io, capturing the review details, rating, and customer email.
Time to complete: 1 minute
Check if the review is negative
The review rating is evaluated. If the rating is 3 stars or lower, the workflow proceeds to the next step.
Time to complete: 1 minute
Wait for 1 hour
A 1-hour delay is applied before sending the follow-up email to avoid immediate outreach and allow time for internal review.
Time to complete: 1 minute
Send follow-up email
The customer receives an email thanking them for their feedback and asking if anything can be done to improve their experience.
Time to complete: 1 minute
Make it your own
Customize this workflow even further:
Set custom delays
Schedule actions to trigger after a set time period, such as sending follow-up emails 3 days after an event.
Chain multiple actions
Connect several steps together in one workflow, like tagging data, updating records, and notifying your team simultaneously.
Store data in tables
Save order details, customer preferences, or custom metrics in your own database for reference and reporting.
Deploy AI agents for smart decisions
Let AI agents evaluate complex scenarios and choose the right action path based on your defined rules.
Frequently asked questions
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.
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